The responsibility of online stores does not end with the sale: we must assure customers that the product reaches their hands-on time and in good condition. The shipping process is not easy, as there will always be the possibility of having to deal with problems such as late deliveries, products damaged by mishandling, or unexpected charges, to name a few.
Fortunately, most of the problems that can occur in fulfillment are easily solvable for those who have experience. But, if that is not your case, in the following paragraphs we will show you some of the most common problems in the area, and their respective solutions:
1. Unexpected expenses
Even if you focus on local shipments, it can always be the case that you receive an order from another country. You may not feel safe when making international shipments, since you will have to deal with other companies and you are unaware of the extra expenses that may arise due to customs and taxes.
To find out the cost of a foreign shipment, you can use online calculators offered by courier services. It is also important to consult the rules for international shipments of these companies. Each country has different charges for duties and taxes, but with a tax calculator, you can get an idea of how much your client will pay, for which you must be well informed about the rules of commercial law.
2. High shipping costs
Online store customers always hope that they won’t have to pay a lot for the courier service, receive a discount, or that shipping is free. If the cost is very high, rest assured that they will not buy. What to do in these situations?
To be able to offer your customers attractive offers without representing a loss to you, you must evaluate the performance of your service of sending and receiving products. In that sense, having a logistics partner capable of responding in all aspects of packing and shipping could be more profitable than you thought.
3. Products damaged or lost
Even in the best companies, it can be the case that the merchandise suffers damage, loss, or theft en route. In that case, related insurance could be the answer when the damage is done. Thus, you can respond to the customer without absorbing costs. However, when these types of problems occur, it is especially important to have the services of an experienced logistics partner, capable of developing the entire chain of processes according to the highest quality standards.
4. Out of stock products
Due to poor inventory control and / or an outdated online store, orders may be placed for merchandise that we do not have. Faced with this type of problem that can occur in fulfillment, having a platform that allows you to control the stock in real-time is essential. In that sense, the Shipit platform can work together with your e-Commerce thanks to its API. Thus, you can have access at all times to an updated record of your products.
Returns occur mainly because the product does not meet customer expectations, representing a waste of resources and time for any business. To minimize returns, you should create very detailed descriptions of each product with photos at all angles, along with specifying your return policies very well.
In any virtual store, it is important to be aware of all the problems that can occur in fulfillment, in order to know how to act in each case. After all, these are situations that could happen, and the ability to react is essential to give satisfactory responses to customers.
Top 5 Christmas Gifts for Tech-Savvy People
With Christmas being right around the corner, these gadgets might just be the best gift for your tech-savvy friends and family!
Wondering what to gift your gadget-obsessed friend or family member for Christmas? In all honesty, tech gifts have become increasingly popular. They’re not all about the hype, they’re extremely handy and without any donut makes our lives a little more exciting.
Today, almost every product on the market can be technologically innovative. Do you want to grow plants? There’s a tech device for it. Have you been working 8 hours straight and worried about your posture? There are pretty cool apps for that.
Whether you have a tech lover friend or you’re married to a gadget-guru, truthfully your loved ones deserve a gift this Christmas that is much better than a normal gift card. We’ve picked some tech gifts that may be something your loved one would look forward to. These gifts are bound to impress even the hardest person to please!
Zink Polaroid ZIP Wireless Mobile Photo Mini Printer
We have to admit that even in today’s highly digital-driven world, there’s still nothing that can replace a hard copy. It’s just on whole another level. Sure it’s exciting to have a new phone and take DSLR quality photos on it, but that doesn’t beat the feeling of having your memories on a hard copy.
This Polaroid ZIP is the perfect gift to someone who wishes to go back to the time when it was exciting to get their photos printed, and by using this gadget, you can get your hands on your photos instantly.
Simply connect your smartphone, iPad, Android, or any other smart device to this portable gadget via Wi-Fi to witness your portrait selfies or social media photos in physical pictures within just a couple of minutes!
The best part is that it’s made into a travel size design so you can print out your pictures while on vacation. There is more than one color and option that you can choose from, so head on to Amazon to choose!
Google Nest Audio
Google just announced in their blog post that Google Nest speakers such as the Nest Audio now have access to Apple Music. Apple’s streaming service is going to roll out as part of the update to Google smart speakers on December 7.
The Nest Audio easily adapts to its environment and what you’re listening to, which makes music sound much better. You can further create your very own home audio system with the Nest Audio.
In fact, the Nest Audio works very well with any of your other Nest speakers and displays, devices that are Chromecast-enabled, or other compatible speakers. From getting weather updates to current news, the Nest Audio will answer each and every question of yours, just like Google.
Moreover, it’s thoughtfully designed for your home and is beautiful in its appearance. You can purchase these at Ohio Edison FirstEnergy for $99.99 or directly from Google itself. This will be an unforgettable gift for your loved one that will go a long way.
Fizzi One Touch
We can all agree that sparkling water has been the in thing for quite some time now. The Fizzi One Touch machine from SodaStream has the option to choose from three carbonated levels. It’ll transform your flat water into sparkling water within just a few seconds.
This has a slimmer look than SodaStream’s traditional machine and further has a sleek water bottle which is reusable. It’ll fit perfectly well in your loved ones kitchen, and in fact make it look all the more modern
There’s no rocket science involved in how to operate the bottle. It’s easy to load and has a snap-lock bottle insertion. It comes alongside a power adapter. If your loved one loves a good sparkling drink, this would be the perfect gift to them. You can purchase it for $119.65 at William-Sonoma.
We think it’s a necessity in today’s era to have a speedy and reliable Wi-Fi router. Eero’s highly advanced system has made it possible to cover every nook and corner of your house in its Wi-Fi “mesh”. By having a simple plug-and-play installation, you’re good to go.
Amazon’s Eero Pro Mesh Wi-Fi system easily replaces your traditional Wi-Fi router, by simply having a Wi-Fi extender, and an internet booster that will cover almost 4 bedrooms with its mesh network.
It takes just a few minutes to set up this internet router and as compared to traditional Wi-Fi routers, your loved one can use its user-friendly app to troubleshoot, or reach out to Eero’s support team and be attended to within 60 seconds. You can purchase this at Amazon for $399.
Tozo W1 Wireless Charger
Who hates jumbled up wires? We sure do and we’re certain, so do your family and friends. It not only consumes SO much space but untangling them is just another chore. Which is why, you should consider getting the Tozo W1 Wireless Charger as a Christmas gift for your loved one.
It’s the slimmest wireless charger out there, with an aviation aluminum and durable mirror panel. In fact, it’s pretty fashionable, especially if your loved one is a tech savvy person. It not only has a built in charger, but comes with a short-circuit and overheating protection.
Moreover, it also has changing color breath LED lights that lets you know once it’s ready to be charged, when it’s charging, and when it’s fully charged. You can purchase this for just $12 at Amazon.
Technology Rarely Disappoints
These tech gadgets are sure to make this Christmas for our loved one a memorable one. Technology always comes handy, and it has a long life. From voice assistant to wireless charging, you’ve more than one option on what you should give this Christmas.
7 Fast Food Restaurants that has a Mobile App
Fast food restaurants that have a mobile app We all came to know about the importance of a mobile app for a restaurant. During this pandemic, we realized how important it is to stay at home and order food at home. This will help in less contact between the people, and people can enjoy their favourite meal at home. There are so many restaurants that have launched their mobile app so that they can serve their customers in a better way.
Moreover not only in a pandemic but also during the normal days, sometimes we feel lazy to go out, so the app would be a great option to order food online and enjoy it at home with our friends and family. There are so many restaurants all over the world, but I would mention some. Of them in the following list:
- Taco bell
- Baskin Robbins
- Sonic drive-in
1. Taco Bell: An American based chain of fast food restaurant originated in California in 1962, Glenn Bell. Famous for a variety of Mexican-inspired food, tacos, burritos, quesadillas, nachos. PepsiCo later purchased this company in 1978, and then its name changed to yum! Brands. These outlets are serving the customers with their wonderful service.
2. Dominos: Dominos is an American multinational pizza restaurant. In the beginning, it was a small pizza restaurant chain owned by Dominick Divarti, The three logos of the company had three dots, represent three stores in 1965 Its menu includes pasta, bread bowls, oven-baked sandwiches, and oven-baked sandwiches. They also offer chicken and bread sides, along with beverages and desserts. Dominos is a leading brand that is not disappointing; it’s customers. They always bring something new, and they use to do experimentation with pizzas and other dishes like pasta and brownies.
3. KFC: Kentucky is famous for it’s fried chicken. KFC is the world’s second-largest chain after McDonald’s. It is also a subsidiary of yum. Pressure fried chicken pieces were the original product. Now chicken-filled sandwiches and wraps as well as salads and side dishes. Hot wings and fries, shrimp burger, hot wings. They use 11 types of herbs. The oil varies, and different versions include, sunflower, soybean rapeseed, palm oil. Chicken nuggets are very famous in some locations in Australia and Malaysia.
4. McDonald’s: McDonald’s was founded in 1940 in California. World’s largest restaurant chain by revenue. The main products are Hamburgers, cheeseburgers and French fries, chicken products, soft drinks, wraps, milkshakes, and desserts. They have both the options; one can dine in enjoy the food there or can go for taking away service. Take out meals delivered with contents enclosed in a distinctive. McDonald’s branded brown paper bag.
5. Baskin Robin’s: An American chain of ice cream and cake. Originated from Dunkin Brand. They have over 5000 shops in other countries and 2500 in US. with 31 flavors slogan. Here customers can have a different flavor, every day of any month. Festive cakes fit best for the holiday season. One can choose the design and customize it according to your choice of cake flavor and ice cream flavor.
6. Wendy’s: Founded by Dave Thomas in 1969 in Ohio. Its headquarters is in Dublin. Their two different hamburger patties are very famous. In the beginning, they only had these chicken sandwiches, but then they enhanced their work to other dishes like wraps and burgers. They worked so well to provide online service. Their team is always ready to serve the customer every time with something new and best! These all the outlets proved that nobody could say no to their favorite food, because they are working 24/7 to provide the best experience.
Moreover, they take full care of the hygiene of the food, and the packaging of the food is always so well that no one can resist themselves from eating it. In a lockdown, these people put extra effort to fulfill the requirements of the customers, and they maintained a proper safe distance from the customer and used proper sanitizer and masks to protect the infection. With this, nobody felt this lockdown tough because of the services provided by these restaurants. These are some of the leading brands which are providing online services and home delivery to their customers. But here I would like to tell you about the best app amongst them is
7. Sonic Drive-In– It was originated in the US. Firstly it was known for carhops on roller skates. It was founded by Troy Smith in 1953. It is famous for its long cheese coneys, toaster sandwiches, and freshly made carhop services. It was first known as sonic beach, where shrimp popcorn, Philly cheesesteak, and the pulled pork was being served. Beer and wine were also on the menu. Some of its favorite meals from the Sonic Drive-In menu are Frito pie, Dr.pepper orgasm, these are the few which stand out on the list of another menu.
The best deal is happy hour, in a happy hour, you can get drinks at half of the price and hot dogs at $0.99. Very cheap and easy to order. Sonic’s menu contains hamburgers, french fries, onion rings, corn dogs, chili dogs, breakfast toaster sandwiches, soft drinks, slushes, and milkshakes. Customers can use the combination of various drinks and add flavors to create thousands of possible drink combinations. Ice cream includes Sundaes and floats. So in this period of covid19 sonic served their customers very nicely and they put a big smile on their customer’s face by delivering their favorite meal at their place.
Product Fulfillment Solution For Your eCommerce Business
Fulfillment basically refers to the process of storing one or more products in a certain place and then managing the delivery to the end customer after purchase. It is a fundamental part of the logistics of a company, both for the latter to optimize time and costs and for the buyer to receive the product on the correct date and in perfect condition.
For the same reason, to integrate an eCommerce fulfillment solution into a business, we must first answer some questions: how can your company’s eCommerce finances be optimized? In what way is this item hurting your time, making you stop aside other edges that require your attention?
Let’s review below how to go about integrating a fulfillment solution for your online store, and thus achieve the best results for your time and your profits.
The first thing is to organize your inventory and check stock, and then proceed to examine which products are most purchased in your online store. This is essential to order your future orders.
Once the inventory is identified, you must proceed to store the products in predetermined locations. It is important to consider some important points that could intervene in costs, in order to anticipate contingencies:
- What size are the products in your online store? When they are small it is easier to implement a fulfillment solution for eCommerce, although for large and heavy objects you can get some specialized storage and dispatch alternatives.
- What areas do you want to dispatch? To a city, a whole region, all of Chile? Some logistics services have strategic storage sites to ship to cities and communes throughout the country.
In that sense, integrating a fulfillment solution for your eCommerce begins by outsourcing the logistics. Therefore, the first thing you should do is deliver to the company the products you choose to store, for example, the best sellers, although the idea is to cover a large amount of inventory to avoid transport.
The company will allow you to manage shipments, quote online, and track products, in addition to offering you detailed information on warehouse stock. Storage gives you greater flexibility. As for prices, these will be fixed by the volume of items to save, and variable in relation to the number of sales and movements of your inventory.
Packaging and dispatch
It is another fundamental process in fulfillment. The external company will give you the option to pack your products according to your preferences so that they arrive in perfect condition.
To optimize costs, the prices of the different dispatch alternatives are compared. For example, in Chile logistics will connect with the most convenient shipping services, according to the best times and coverage – such as Correos de Chile, Chilexpress, and Starken-, managing any information to and from the courier company.
In addition, you should not forget that a correctly integrated fulfillment solution for eCommerce will be able to work with the different electronic commerce platforms, allowing the external company to connect immediately with the orders. So you can forget about the storage and delivery processes of the products.
Remember that outsourcing the logistics of your business can help increase its reach to a more scalable level, in addition to avoiding having to invest in WMS costs and new processes: you simply let your logistics partner do it for you. Thus, you can give yourself the time you need to dedicate yourself completely to marketing your company, to customers, to study their needs, and to improve the shopping experience.
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